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Privacy – a business imperative best provided with proof

Cisco’s Privacy Research’s seventh annual survey of 2,600 professionals found 94% of organizations say their customers would not buy from them if they didn’t provide adequate privacy protection. Respondents also said customers like hard evidence organizations can be trusted – such as in the form of external certifications, so 98% consider those important in their buying process. Organizations also support global privacy laws, with 80% indicating legislation has had a positive impact.

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IT’S THE LAW (01/30/2024)

January 30, 2024

The New Hampshire Privacy Act (NHPA) has been approved and sent to the governor for signature. The NHPA applies to any business or person that produces products or services for residents of the state, or controls data on New Hampshire consumers. As with other states, minimums apply and there are some exemptions. Consumer rights provided include confirmation of processing, correction, deletion, opt-out rights, and the right to reject  behavioral ad-targeting.

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CDP mParticle Sold to Rokt for $300 Million

January 17, 2025

CDP mParticle is being acquired by ecommerce platform Rokt for a price of $300 million.  It’s the third acquisition of a leading independent CDP in a little over one month, following Uniphore’s purchase of ActionIQ and Contentstack’s purchase of Lytics. All three buyers offer some type of customer-facing technology; apparently they’ve decided that adding real-time profiles from CDP will give them a competitive edge.  (See this blog post for more analysis.)

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