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OpenAI Licenses Associates Press Content for Training

July 17, 2023

Publishers are increasingly unwilling to let everyone use their content for free.  While most recent discussion has been on payment for news links by Google and Meta, there’s also growing interest in ensuring that AI systems compensate owners whose content is used as training inputs.  OpenAI has gotten a bit ahead of the game in a deal with Associated Press, gaining a license to use its stories in return for undisclosed fees and technology access.  

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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