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Salesforce Releases Generative AI Solutions for Retail Marketers

Salesforce debuted new AI-powered tools for retail marketers at NRF this week. They include segment creation in Data Cloud driven by natural language prompts, prompt-driven content creation (email subject lines and body copy plus visual content) and predictive insights into potential promotion revenue. Also launched, Einstein CoPilot for Shoppers, a tool to conduct real-time conversations on retailer channels such as messaging apps.

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Sportradar’s FanID will Support Personalization in a Post-Cookie World

January 17, 2024

Sports tech company Sportradar, a partner of organizations including the NBA and NHL, has launched FanID which draws on a range of first-party data sources to create anonymous but marketable fan profiles. The data will come from rights holders, commercial partners, and media companies. Sportradar’s own marketing activation tech will create multi-channel campaigns based on these profiles.

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Algolia Gives AI Agents Real-Time Access to Salesforce, Adobe Data

May 9, 2025

If you still think that MCP stands for Male Chauvinist Pig, well, the 1970’s want their disco ball back. Today’s hep cats know that MCP stands for Model Context Protocol, a new-but-widely supported standard that lets large language models access structured data as context for their prompts. Early adopters include Salesforce and Adobe, and search platform Algolia is now using it to feed their data to customer-facing real-time AI agents.

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