Vaccine Alone Won’t Cure Retail Woes: BlueVenn Survey

Shoppers won’t necessarily rush back to stores even after a COVID vaccine is available: just 41% of U.S. respondents to this BlueVenn survey said they’d be more likely to shop after receiving a vaccination. Quite a bit more here about shopper attitudes and how businesses are adapting to the pandemic. Also, 64% of U.S. companies and 71% of U.K. companies said they had a Customer Data Platform; the figure rises to 95% for those over £100 million revenue.

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CIAM Vendor Ping Identity Bought for $2.8 Billion by Private Investors

August 5, 2022

CIAM (Customer Identity and Access Management) was once largely about managing employee access to company systems, but it’s increasingly applied to consumer log-ins and identities as well.  This creates an overlap with the identity management systems more traditionally used for customer data.  The expanded market helps to explain why private investor Thoma Bravo just paid $2.8 billion for CIAM vendor Ping Identity, a 60% premium of its most recent stock price and just under 10x revenue.

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