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Video Ads Most Annoying to Ad Blocker Users: Visual Objects Research

Speaking of ad blockers, creative portfolio Website Visual Objects found they’re twice as common on desktop than mobile devices and that video ads are the most annoying of all. The study quotes Statista research showing nearly one-third of computers use some form of blocker and the usage continues to grow.

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Contentsquare Raises $60 Million for Digital Behavior Analysis

January 29, 2019

Digital behavior analysis vendor Contentsquare has raised a $60 million Series C, bringing its total funding to $120 mllion. Contentsquare captures Web and mobile app behaviors, provides journey analytics, heatmaps, and other reporting, and uses artificial intelligence to alert marketers to interesting situations. Founded in 2012, the Paris-based firm now has more than 300 employees worldwide.

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Verizon Offers Customer Experience Tools

January 25, 2019

Jamie is still on loan to our Department of Counter-Intuitive Results. He offers news that Verizon, a telecom provider not usually associated with great customer experience, is selling a suite of customer service tools. These connect self-service and call center systems with a unified customer view and apply AI to select customer treatments. The ads just write themselves: Now you can offer your own customers that great Verizon experience!

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CDP Industry is Growing Again: CDP Institute

July 10, 2025

With CDP vendors increasing their workforces by 3.4% in six months, compared with an average of 0.2% each six months over the prior two years, the sector seems to be growing again, according to our own semi-annual industry update. There is much talk of composable CDPs but they still employ no more than 5% of the sector workforce. What is a clear trend is the acquisition of independent CDPs by vendors interested in adding a CDP to a larger system (usually an activation system).

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