Adobe Integrates Content Management with Microsoft CRM

Adobe announced closer integration of its content management system, Experience Manager, with Microsoft Dynamics 365 CRM. It follows other integrations announced over the past year. I wouldn’t even mention this except that everybody got all excited when Marketo announced it was using Microsoft Azure as its host. This is what a real partnership looks like, folks.

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Salesforce Announces Do-It-Yourself AI Tools

November 6, 2017

I’m not sure launching an artificial intelligence-based service counts as news. But Salesforce’s Dreamforce conference kicks off today so I’ll mention that they’ve announced “myEinstein” AI services that let non-developers create predictive models and chatbots. General release is due next summer. I’ll let you decide whether it’s a good idea for thousands (millions?) of Salesforce users to deploy automated systems with little oversight. But I’m certain that Salesforce’s apparent decision to refer to all its users as “Trailblazers” is just plain silly.

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