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Tapad Repositions Itself as Identity Vendor and CDP

February 20, 2018
Cross-device identity aggregator Tapad has repositioned itself as a general-purpose customer identity system. While they’re at it, they’ve launched what they call a Customer Data Platform. This does ingest first-party personally identifiable information, which is a core CDP requirement. But the real focus seems to be connecting with third party data in the Tapad device graph and using this to drive ad campaigns. At best, those are peripheral CDP use cases. At worse, they add still more confusion to the distinction between CDPs and DMPs.
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Outbrain Launches Sphere Publisher Network to Share Premium Content

February 20, 2018
The opposite of people-based marketing is content marketing, which markets to anyone interested in a particular topic even if you don’t know their identity. If privacy regulations and other changes make identification harder, you can expect content marketing to grow. That’s presumably the logic behind Sphere, Outbrain’s new, invitation-only network of publishers who will offer their content to each other’s audiences. It’s also positioned as a way for marketers to escape the walled gardens.
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One-Third of UK Consumers Plan to Exercise GDPR Right to Be Forgotten: 7star Poll

February 19, 2018
Also from Britain, 34% of respondents to media agency 7stars’ consumer poll said they would exercise their “right to be forgotten” under GDPR, which would require companies to erase the consumers’ data. Take this with a grain of salt, since 75% admitted they don’t understand GDPR in the first place. Better news: 32% of consumers said they’d trust brands more with their data as a result of GDPR. (Data as reported by Computer Weekly; I couldn’t find an online copy of 7stars survey itself.)
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Just 6% of Enterprises Ready for GDPR: Erwin Survey

February 16, 2018
Fospha has recently been selling itself in part as a GDPR compliance tool. It should be an effective pitch: data modeling vendor Erwin found just 6% of enterprises say they’re fully prepared for the GDPR deadline of May 25. But the survey also suggests the GDPR solutions must be sold outside of marketing: 36% said IT alone is responsible for meeting data regulations and 55% said IT and business units share responsibility.
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More Customer Data Projects Focus on Service than Marketing: Semarchy Report

February 16, 2018
Master data management vendor Semarchy also found that IT rather than business users are primarily responsible for data governance. Customer data was the most common focus for master data projects, but more had goals related to customer service, experience, and loyalty (29.8%) than sales and marketing (25.5%). Other factoids: 40% of respondents take longer than six months to implement a new domain such as customer data and fewer than 20% update their master data at least daily.
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