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Amobee Launches Brand Safety and Anti-Fraud Program

December 6, 2017
There’s probably a Yiddish proverb about every cloud having a silver lining, but I don’t know it. In the meantime, ad buying platform Amobee is treating brand safety and fraud prevention as promotable features. Amobee scans programmatic inventory from more than fifteen exchanges, filtering suspicious bids, fraudulent mobile apps, and objectionable content. Buyers get refunds if verified errors slip through.
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Personalization Strategy Correlates with Profit Growth: Monetate Report

December 4, 2017
This survey from Monetate limits its focus to personalization, but extends beyond retail to include financial services and travel and hospitality (with separate data for each). It also gives lots of details about technologies, marketing methods, data sources, channels, buying intentions, obstacles, and much else. Key finding: companies with formal plans and financial incentives for personalization are more likely to have rising profits than those that don’t. Also, North American marketers are significantly ahead of UK marketers in personalization deployment.
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Winning Retailers Focus on Customer Engagement: RSR Research

December 4, 2017
You weren’t that interested last week in many of the surveys we covered. But I’ll try again today with a few that I find exceptionally useful. First comes from RSR Research and takes a close look at customer engagement strategies and technologies for retailers. It provides lots of details and especially interesting comparison between responses of successful and not-so-successful companies. Spoiler alert: winners for on customer engagement; laggards focus on financial metrics.
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Swrve Mobile App Customer Engagement System Adds Streaming Video Channels

December 1, 2017
Swrve, a customer engagement system for mobile apps, has added connectors for streaming video platforms including Apply TV, Roku, Adroid TV, and Amazon Fire TV. The connectors can capture customer behaviors from those systems and can send messages through them. Swrve already has connectors for major email, SMS, marketing automation, and attributions systems. It builds and expose a unified customer database, so you could call it a CDP, although it’s not a term they use.
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