CDP Users Show High Satisfaction: MessageGears Survey
Satisfaction among CDP users is high: 90% told MessageGears they would definitely (56%) or likely (34%) buy one again. This didn’t stop MessageGears from continuing to argue that CDPs are confusing failure and touting their alternative of reading customer data directly from source systems – an approach that many others have tried and abandoned. Also interesting: 25% said they bought their CDP, 12% said they built it, and 60% said they did a mix of both.