Consumers want smooth, convenient, transparent web registration – if not, 77% report they would switch to a competitor

A survey of 3,400 consumers in the US, UK, Germany, France and Australia looked at registration, login and attitudes toward privacy serves as a warning to companies to keep processes concise and the time required short, with more than half saying they ditched a site that was too frustrating, and 63% prepared to leave a site in favor of another that made authentication easier.

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New report shows 60% increase in credential theft of patient data at health delivery organizations since COVID

September 28, 2021

A Ponemon Institute survey of nearly 600 IT professionals at Healthcare Delivery Organizations (HDOs) found remote work, new systems, staff challenges and elevated patient care requirements a significant risk to patient safety and data. Sixty percent of those surveyed reported increased credential theft, and expanded use of 3rd party vendors, with projections that use of 3rd parties would increase 30% in the coming year.

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Children’s Privacy: Facebook pauses Instagram Kids following WSJ report backlash that it knew it harms teens

September 28, 2021
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Customer Data Platform Industry Adds New Vendors: CDP Institute Report

July 12, 2024

Software vendors continued to add Customer Data Platform (CDP) capabilities to existing systems in the first half of 2024, according to the CDP Institute’s latest Industry Update report.  Nearly all of the dozen companies appearing in the report for the first time started as marketing or messaging applications and added CDP capabilities after they were built.  These firms accounted for most of the industry growth during the report period.

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