A survey of 3,400 consumers in the US, UK, Germany, France and Australia looked at registration, login and attitudes toward privacy serves as a warning to companies to keep processes concise and the time required short, with more than half saying they ditched a site that was too frustrating, and 63% prepared to leave a site in favor of another that made authentication easier.
A Ponemon Institute survey of nearly 600 IT professionals at Healthcare Delivery Organizations (HDOs) found remote work, new systems, staff challenges and elevated patient care requirements a significant risk to patient safety and data. Sixty percent of those surveyed reported increased credential theft, and expanded use of 3rd party vendors, with projections that use of 3rd parties would increase 30% in the coming year.
Widespread outrage resulting from a Wall Street Journal report including research from in-house documents showing Facebook knows Instagram is harmful to teens, but is advancing its Instagram for Kids program anyway, has caused the company to retrench – though only to pause the program for ages up to 13. Those older, the company says, would have expanded parental oversight. Critics, including members of Congress investigating the issues, fear this will not mitigate the problem for teens, who according to Facebook researchers, said Instagram exacerbates image issues, anxiety and depression, particularly in teen... Read More >
CDP Simon Data has announced the launch of Goals-Based Marketing, initially featuring an AI-powered segmentation workflow. The ultimate goal of this approach is to create revenue-generating customer experiences at scale. The new offering is driven by three AI agentic teams (Strategy Agents, Data Execution Agents, and Revenue Impact Agents) and features Smart Fields and Smart Segments, aimed at uncovering customer behavior patterns.