You may recall we reported last week that half of CIOs said their “citizen development” programs had failed, despite (or maybe because of) using low-code technology. This Jitterbit survey shows something similar: 51% of IT respondents were very or extremely comfortable with non-IT employees using low-code app building tools. You won’t be surprised that many more marketers (72%) of marketers felt it was just fine.
This Sitecore survey of U.S. digital marketers found that 84% felt AI should be regulated, although only just 22% want the federal government to do the job. Four out of five (80%) respondents have experimented with generative AI and a charmingly optimistic 82% think AI will lead to more jobs. In other news, 85% plan to add composable software to their martech stack.
For the last decade, Toyota had one of the worst breaches in the automotive industry with the data of 2.15 million Japanese customers who used their cloud-based Connected service exposed. Connected, which is used for services including traffic updates and to get emergency help, could be accessed without a password due to poor security settings.
Salesforce has announced a new solution, Unified Knowledge, that will pull data from third-party systems thus supplementing Salesforce Data Cloud with external information sources. Initially, this is mainly aimed at helping Service Cloud users in combination with Einstein for Service’s generative AI. It was developed through a strategic partnership with AI vendor Zoomin.