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In Brief: New U.S. infrastructure bill proposes a test program that would allow the government to collect driver data to enable charging per mile fees for a Highway Trust Fund

Questions are being raised about how much data would be collected and the extent to which location tracking would be involved.

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Business Users Doubt IT Can Meet Business Demands: Salesforce Survey

August 9, 2021

Salesforce, which owns Mulesoft, took its own survey of 25,000 consumers, business leaders and IT managers worldwide.  They also found that business workers want direct access to data and IT capabilities (82%), in good part because just 37% are fully confident that their IT team has the skills and technology to keep up with demands.  There’s certainly a perception gap: 95% of IT leaders say they’re prioritizing workflow automation, while 58% of business users say IT is preoccupied with “keeping the lights on”.

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IT Teams Build Sloppy Automations: TeamDynamix Survey

August 17, 2022

IT teams spend lots of time on repetitive requests from business users, finds this TeamDynamix survey.  You might think the implication is IT should let users do more for themselves.  But the main time-wasters are things like password resets, employee on-boarding, and managing credentials, which can’t really be delegated.  And here’s the kicker: IT professionals automate those tasks by building sloppy, insecure, undocumented scripts, just like the non-professionals.   Fun fact: 53% of teams manage 100 or more applications.

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