India is becoming the largest and fastest-growing market for digital consumers. It is witnessing a massive digital transformation in recent years. The Indian government has launched initiatives like the National eGovernance Plan and the Digital India initiative to boost the digital capabilities of the country.
Salesforce helped Mahindra deliver connected experiences, simplify customer interactions and future-proof their business. Salesforce helped Mahindra to connect customer interactions across touchpoints into one seamless experience and it makes a 360-degree customer view possible. Salesforce is helping put all these objectives into action across 400+ call centre agents and 18,000+ users working at M&M dealerships.
Social media is diminishing Meta market power. The Australian Competition and Consumer Commission (ACCC) said it is looking to understand the potential social media competition and consumer protection issues that matter most to consumers, businesses and advertisers, including, the degree of competition between social media services and trends in mergers and acquisitions by social media platforms.
Procrastinators of the world can throw a party whenever they get around to it: Google has once more pushed back complete third-party cookie deprecation. The new target is “early next year.” Reasons for the delay include concerns expressed by U.K. data regulator Information Commissioner’s Office, an ongoing inquiry by the U.K. Competition and Markets Authority, and widespread discontent in the advertising ecosystem.