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IT’S THE LAW (08/15/2023)

Illinois has just passed The Civil Liability for Doxing Act, which will go into effect in 2024. It protects Illinois citizens and makes it possible to sue for doxxing (also spelled doxing), which is the unauthorized release of personal information to harm, threaten or embarrass someone. Similar laws exist in Maryland, Nevada, Oregon and Washington, and there is an effort underway to try to get a US federal law. The Illinois law is unusual in that it imposes civil liability on perpetrators, adding a layer of financial accountability others don’t have.

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Zoom backpedals on AI data use

August 15, 2023

When Zoom recently tried to quietly change its Terms of Service to allow use of user data to train AI, without allowing consumers an opt-out, there was swift pushback on social media including a post on X (formerly Twitter) that had more than 2 million views. Now, Zoom has retrenched saying it won’t use video call information to train its AI models or that of third parties. Big Tech is under growing pressure over excesses with AI use, including the recent lawsuit against OpenAI, which was accused of training ChatGPT... Read More >

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Children’s Privacy: Genealogy data scare in Scotland as information of thousands of adoptees found available on Scottish site

August 15, 2023

The Scotland’s People genealogy website, which is run by the government, made available adoption records including children’s original and new surnames on records going back more than 100 years. The mother of an adoptee who found her child’s information on the site, described it as every adoptive parent’s worst nightmare. The National Records of Scotland (NRS), which runs the website is exploring measures to safeguard the data, and claims there was no security breach.

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Salesforce Buys Airkit.ai for Automated Customer Service

September 22, 2023

Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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