When Zoom recently tried to quietly change its Terms of Service to allow use of user data to train AI, without allowing consumers an opt-out, there was swift pushback on social media including a post on X (formerly Twitter) that had more than 2 million views. Now, Zoom has retrenched saying it won’t use video call information to train its AI models or that of third parties. Big Tech is under growing pressure over excesses with AI use, including the recent lawsuit against OpenAI, which was accused of training ChatGPT with unauthorized data.