IT’S THE LAW (10/25/2022)

The Philippines’ President signed a controversial SIM Card Registration Bill into law, and the country’s National Privacy Commission (NPC) promptly issued a press statement acknowledging implementation will require mass collection of personal data. The NPC statement also added recommendations will be made on personal data risks can be minimized, but privacy advocate concerns are that by requiring national registration by all SIM card holders, the authorities will hold significantly more personal information, and data could be used for surveillance of those who oppose the government.

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Ghosting CNIL is not OK, Clearview

October 25, 2022

Clearview AI, known for its persistent view that privacy laws don’t apply to them, has raised its impertinence to a new level ignoring France’s regulator, CNIL, altogether. CNIL, which deemed Clearview in violation of GDPR and ordered it to stop processing French citizen data, responded by imposing its maximum fine of €20 million. This follows €20 million fines each from Italy and Greece against Clearview, and a lesser amount from the UK. Problem is that regulators' limited legal resources make it difficult to enforce these. But that may change once plans for the EU bloc’s AI Act moves forward.

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Global audit on efficacy of CMP implementation find a majority of EU & US sites out of compliance

October 25, 2022

Data privacy company Compliant has published, “2022 Data Privacy: The Compliance Illusion,” a white paper resulting from an audit of 500+ EU and US advertiser- and publisher-owned websites in which they found the majority unwittingly acquire data without appropriate consent. This is true even when companies employ a Consent Management Platform (CMP). For example, of 92% of EU publishers surveyed that operate a CMP, 81% were found to pass user data on to third parties before consent was obtained.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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