Walmart Converts Customer Data to Advertising Revenue

Walmart may be on the defensive with prices, but it’s attacking on other fronts. Here’s a piece about its effort to grow its advertising business, leveraging its massive history of online and offline customer purchases. Amazon is growing its advertising revenues as well, although it’s still far behind Facebook and Google. Other major retailers are also using their customer data and Web reach to sell ads.

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Optimove CDP Expands from Retention to Acquisition Marketing

October 31, 2017

Optimove, which selects customer treatments based on movement between lifecycle stages, has expanded its scope to include acquisitions as well as existing customers. The new feature uses look-alike modeling to assign new Web site visitors to segments and then selects the most appropriate treatment for each segment. The company says that combining acquisition and retention marketing will yield an average 25% lift in conversion rates. If you’re keeping track: Optimove builds a unified, accessible, persistent customer database, making them a Customer Data Platform.

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Better Data Lets Amazon Ad Buying System Threaten Google’s Lead

October 27, 2017

When it comes to picking ad buying systems, the software is less important than the data it can access. That’s the moral of this Digiday report that Amazon’s demand-side platform (DSP) is now tied with Google among ad buying agencies. Amazon’s software isn’t especially great but it has exclusive access to Amazon’s data on individual consumers’ shopping history. Low price and self-service options also weigh in Amazon’s favor.

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Independent Grocer Is First to Deploy Amazon Just Walk Out Technology

December 7, 2022

Here’s a retail story that doesn’t involve a media network – but don’t worry, it does feature Amazon, AI, and Kansas City.  Independent retailer Community Groceries will be the first non-Amazon company to deploy the Amazon One entry gate and Amazon’s Just Walk Out checkout technology.  Amazon One grants entry after reading your palm or credit card, while Just Walk Out tracks what customers put in their cart and charges for it.  O brave new world.

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