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Archive for March, 2022

Dates : March 2022

Muni gives Latin American communities buying power through shopping app

March 24, 2022
Muni has operations in Colombia, Mexico and Brazil, and over 15,000 community leaders utilize the service, which has grown 20% month over month since its launch in June 2020. Community leaders centralize the orders by sharing a link to the WhatsApp online store, then neighbors put in their orders of everyday essentials, and the supplier drops off the orders with Muni, which picks and packs them and leaves them with the community leader to take care of the last-mile delivery and collecting the cash payments.
CDPI Emerging Markets

Kenya’s Sokowatch secures $125M Series B, rebrands to Wasoko

March 24, 2022
Kenyan startup Sokowatch, an e-commerce company leveraging technology to transform the informal retail supply chain, has closed a US$125 million Series B equity round, while also rebranding to Wasoko and launching operations in West Africa. The platform enables retailers to order products at any time via SMS or mobile app and receive delivery through its proprietary logistics network to their store.
CDPI Emerging Markets

Egyptian AI-based healthcare startup DilenyTech acquired by US firm

March 24, 2022
Egyptian deep technology healthcare startup DilenyTech, which is developing innovative artificial intelligence (AI) solutions for screening and diagnostic radiology workflow, has been acquired by US firm Astute Imaging LLC. DilenyTech aims to revolutionized breast cancer screening and diagnostic workflow by providing innovative AI-based assistance for more accurate detection and expedited reporting.
CDPI Emerging Markets

Google Cloud Launches Contact Center Platform

March 23, 2022
Google Cloud has expanded its Contact Center AI service into its Contact Center AI Platform, which it calls an “out-of-box, end-to-end solution for the contact center”.   The technology integrates with existing CRM software to add call guidance, virtual agents, unified customer profiles, call routing, and workforce scheduling.  Think of it as a brain transplant that leaves the shell of your current contact center in place but replaces all its intelligence with Google.
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