CDP Institute

Head of product for Nine’s BVOD service 9Now, Lewis Evans said right now one of the risks associated with personalisation can come in the pursuit of ‘perfect personalisation’. The risk with personalisation right now is ‘doing it too well and being creepy’.

Datanomik’s goal is to connect financial institutions across LATAM through its B2B open finance API, which gathers a company’s banking information on one platform. The financing marks Andreessen Horowitz first investment in Uruguay, and one of its biggest seed rounds in Latin America. Datanomik’s main target market is Brazil, both because of its larger population size and because the country’s central bank and regulators are in their final phase of adopting an open banking framework.

Vittude, based in Sao Paulo, Brazil, focuses on the mental health of company employees. It helps them to identify conditions such as depression or anxiety in time, and then directs them to qualified therapists that can treat them both online and offline. Vittude currently has more than 700 active psychologists offering therapy remotely. Among its clients are companies such as Banco do Brasil, SAP, Sky, Grupo Boticário and Saint Gobain.

Global digital payments giant Visa has opened an innovation studio in Kenya, its first in Africa and sixth globally, after posts in Dubai, London, Miami, San Francisco and Singapore. The studio will bring together developers, Visa’s internal and external clients, and other partners to co-create payment and commerce solutions.

Kenyan social commerce startup Tushop, which enables communities in Nairobi to buy groceries more cheaply with free delivery, has secured US$3 million in pre-seed funding to expand its team and platform, and roll out across Kenya.

South Africa’s SmartWage, an HR and communications technology startup, has raised US$2 million in an oversubscribed seed funding round to support its vision of transforming Africa’s workforce through digital inclusion, particularly for frontline employees.

NYSE-listed software company ServiceNow on Thursday launched two local data centre facilities in Mumbai and Bengaluru to help Indian customers embrace innovative digital solutions and meet local data residency preferences.

With the rapid acceleration in digital adoption across industries on account of the COVID-19 pandemic and the role of technology and innovation in ensuring a more connected world, leaders of global tech giants like Microsoft, Kyndryl and Adobe, among others, gave an overview of the investments and partnerships needed in tech innovations to stay relevant and ahead in the future.

Adobe’s recent 2022 Digital Trends Report across Asia-Pacific paints a clear picture of digital’s significance today and into the future on CX, it tells us about digital and data maturity and how organisations continue to keep up with with customer experience expectations. A/NZ businesses in particular are set to outstrip other global regions in customer experience investment in 2022.

Consumers and citizens are demanding ever more tailored communication experiences from the brands and organisations they’re engaging. Soprano said it’s looking to leverage ubisend’s AI-powered communication technology to launch, manage and monitor conversational solutions and scale AI communications and automation across an organisation.

Indonesia’s largest tech firm GoTo Group said it will raise $1.1 billion in its initial public offering (IPO), which would make this the third largest IPO in Asia and fifth largest in the world this year. The public offering period will be held from April 1, 2022 to April 7, 2022 and the listing of the shares on the main board of the IDX is scheduled for April 11, 2022, with the stock code GOTO.

Touch ‘n Go (TNG) Group, a Malaysia-based payment firm that is backed by Jack Ma’s Ant Group Co, announced the launch of GOpinjam, an inclusive digital personal loan proposition available through TNG eWallet. This marks TNG eWallet’s first digital lending solutions offering, having previously already launched financial services propositions in investments and insurance.