Meta would love to collect commissions on in-platform sales, a.k.a. social commerce. U.S. and European results have been mixed at best, although it’s booming in China. But this survey by Magna Media Trials and Reprise Commerce says things are better than they seem: 92% of respondents said they’d be willing to purchase on social if it offers good deals and real-time customer service, and 46% of U.S. respondents said they have already made a social commerce purchase.

ChatGPT has been criticized for exposing information provided in user prompts, including some that’s confidential. They’ve just added a feature that lets users stop this from happening by blocking the system from using chat history to train itself. Another new feature lets users export and review data that ChatGPT has stored about their interactions.

Martech keeps taking larger bites out of marketing budgets: 17.3% last year, 19.9% this year, 23.5% next year, and 30.9% five years from now, according to the latest CMO Survey. This despite barely more than half (56.4%) of current tools being used and nearly half (48.8%) of the survey respondents reporting worse-than-expected results. Oddly enough, marketers rate selecting marketing technologies as the thing they do best.