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MetaCX Raises $14 Million for Customer Success Dashboard

Finally: MetaCX, founded by ExactTarget co-founder Sott McCorkle, has raised $14 million for a “digital success layer that brings suppliers and buyers of enterprise software together for better collaboration and outcome management, offering real-time visibility into customer success.” I don’t know what that means, either, but Forbes says it refers to a performance dashboard shared by vendors and their clients. If that seems like a lot for a dashboard company, see todays’ first item.

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Amazon Continues Shift Towards Paid Product Placement

December 6, 2018

Facebook, Google, and other “walled gardens” sell advertising based on their own data without sharing it. Amazon is joining the club, switching from a search-driven marketplace to one where brands must pay to be seen. Amazon ad specialist Quartile found the change is happening quickly: the share of Thanksgiving-weekend sales driven by ads grew 54% this year over 2017, reaching 25.1% of the total. Amazon is already the third largest digital ad publisher.

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New CMA Report Finds More Problems with Google’s Privacy Sandbox

April 30, 2024

In a follow-up to their January report, the U.K. Competition and Markets Authority raised the number of concerns they have with Privacy Sandbox to 79. Among other issues, they adopted the privacy concerns raised by another U.K. regulator, the Information Commissioner’s Office. Google’s recent decision to shift third-party cookie deprecation to next year might mean they saw this coming.

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