CDP Institute

Identity resolution vendor Tapad has added its cross-device graph to the Snowflake Data Marketplace. The significance here is making it easier for Snowflake-based CDPs to build unified customer profiles without creating their own identity management features.

Since no day is complete without a no-code story, we’ll report that no-code software development platform Unqork has raised a $207 million Series C, bringing their total to $365 million. Maybe now they can afford another “u”.

More than half (54%) of senior marketing leaders are disappointed in the results of their analytics investment, according to this Gartner survey.

Even Einstein isn’t safe in these troubled times. Salesforce has decided to rename its Einstein Analytics as Tableau CRM. To be fair, the rebranding is about positioning Tableau as Salesforce’s premier analytical product, not rejecting science. The Einstein name will still be used for some of Tableau’s analytical products.

Many proposed replacements for third party cookies rely on Web site visitors logging in during their visits. This means marketers will have to pay more attention to companies like Okta, whose strength is the sort of identity management traditionally associated with logging in employees and other computer system users. Okta had several announcements today, including a Salesforce partnership for Work.com, new SDK for biometric-based, passwordless authentication, and no-code option to build identity management workflows. The rise of no-code also reflects the rejection of expertise.

Three-quarters of CDP users are satisfied with their system and nearly half (45%) credit it with significant improvement in online sales, according to this survey by Advertiser Perceptions for Treasure Data. Experience counts: users who had their CDP two or more years showed much higher satisfaction than newbies. Lots more detail on CDP data sources, applications, privacy, and such.

Blockchain sometimes feels like a solution in search of a problem, but it does make sense as a tool to prevent illegitimate use of digital coupons. Industry cooperative The Coupon Bureau has set out a roadmap to deploy its Universal Positive Offer File, a central database of single-use offers that can be validated in real time. It will replace a bar code-based system.

Replacing glass doors on store coolers with a screen that blocks the view of what’s inside may sound more like creating a problem than solving one, but Cooler Screens argues it lets shoppers do useful things like read product information or search for particular items. The answer isn’t clear (get it?) but investors have just bet $80 million the company is right, bringing total funding past $100 million.

We have no actual news today, Dear Reader, so let’s look at some surveys about analytics. We’ll start with this SAS report that finds more “analytically mature” organizations show stronger customer engagement and use more data sources to do it. I’d offer specific statistics but the charts are exceptionally hard to interpret.

Next, this report from database company Exasol finds that companies make decisions faster when more people are involved in decision-making. Counter-intuitive but I think they’re talking about letting more people make decisions, not involving more people in each decision. Data silos and lack of single customer view are low-ranked obstacles but remember the answers came from a broad spectrum of decision-makers, not just marketers.

ThoughtSpot took a survey of data analysts, who rather glumly reported they spend too much time creating low-value reports and not enough on strategic business initiatives. They’d love to see more data-literate, AI-assisted business users who could answer their own damn questions.

Here’s a spoonful of CDP news to start your week: Lytics has added Predictive Audiences, a self-service interface to its existing tool for building lookalike models. Users just pick a target audience and the system builds a formula to find similar people.