More Companies Build Their Own Data Platform Than Buy an Integrated Suite: MarTech Alliance

The build vs buy debate isn’t over.  More than half of companies are either entirely (16%) or partly (38.5%) building their own “customer/marketing data platform”, according to this survey of UK and EU CMOs by Martech Alliance for Treasure Data.  Fewer were stitching together best-of-breed vendor solutions (32.5%) and just 10.5% were relying on a single vendor’s integrated marketing suite.  Perhaps related: just 20% have fully connected customer profiles and 48% say their company fails to meet customer expectations for a unified experience.