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ZyloTech Releases High Speed, Continuous Customer Analytics

ZyloTech, a MIT spin-off launched in 2014 as DataXylo, has announced its own solution to understand customers based on their data.  It uses two – yes, two! – layers of machine learning to ingest, clean, unify, and analyze customer data from hundreds of sources; uncover intent; and deploy promotions. One part of the story is this happens continuously and in real time. Another is that unification and analysis skills are pre-trained on “vast sets of customer data”, which should greatly speed deployment and improve results. It’s another example of using current technology to overcome the bottlenecks that prevented traditional enterprise data warehouse projects from meeting marketers’ needs. ZyloTech doesn’t call itself a CDP but that shoe seems to fit.

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Umbel Adds Digital Sponsorship Suite for Sport Franchises

March 14, 2017

One CDP trend we watch is systems for vertical markets. As a CDP for sports, entertainment, and membership businesses, Umbel fits nicely. They’ve just launched a “digital sponsorship suite” that makes it easier for franchises to sell sponsorships by gathering data from fans and sending them targeted advertising. Speaking of trends, Umbel’s combination of database building, analysis, and messaging clearly marks it as software for marketing departments, not an enterprise-run resource.  This is something we’ve been discussing on the Customer Experience Matrix blog.

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CDP mParticle Sold to Rokt for $300 Million

January 17, 2025

CDP mParticle is being acquired by ecommerce platform Rokt for a price of $300 million.  It’s the third acquisition of a leading independent CDP in a little over one month, following Uniphore’s purchase of ActionIQ and Contentstack’s purchase of Lytics. All three buyers offer some type of customer-facing technology; apparently they’ve decided that adding real-time profiles from CDP will give them a competitive edge.  (See this blog post for more analysis.)

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