News

Archive for September, 2023

Dates : September 2023

Poland is latest to accuse OpenAI of violating GDPR

September 26, 2023
Poland’s Office for Personal Data Protection (UODO) is accusing ChatGPT creator, OpenAI of numerous violations of GDPR, including processing data in an unlawful, unreliable manner and not being transparent. This is in response to accusations brought by a privacy and security researcher.  While the regulator anticipates it will be a difficult investigation, the regulator is moving it along very rapidly.
CDPI Privacy Newsletter

Medtronic data share with Google a big concern

September 26, 2023
Medtronic, a trusted medical device manufacturer, is alleged to have shared a trove of diabetes patient data with Google. If proven true, fears are that it will result in heightened scrutiny of medical device companies and others. The medical field has worked closely with tech giants since the pandemic and while there have been significant advances in healthtech, there are also major concerns about patient privacy resulting from vastly increased data collection.
CDPI Privacy Newsletter

Children’s Privacy: FTC report provides formatting techniques to use when advertising to kids

September 26, 2023
The US Federal Trade Commission (FTC) wants businesses and influencers who post online ads for children to adhere to new formatting as outlined in its Protecting Kids from Stealth Advertising in Digital Media report, to clearly delineate advertising from content. In addition to providing icons to use, the FTC also recommends providing just-in-time disclosures to distinguish the ads.
CDPI Privacy Newsletter

Children’s Privacy: Mass-hack targeting MOVEit hit Ontario’s birth registry, US National Student Clearing House; + close to a thousand others

September 26, 2023
Ontario’s government-funded birth registry and the US educational non-profit, the National Student Clearinghouse (NSC) are believed to be among thousands of organizations impacted by a mass-hack that targeted MOVEit, a file transfer tool organizations use to share large data sets over the internet. The National Student Clearinghouse breach impacted close to 900 schools and Ontario confirmed their data breach affected 3.4 million people who sought pregnancy care.
CDPI Privacy Newsletter

Amazon Backs Down on Charging Sellers Who Don’t Use Its Fulfillment Services

September 25, 2023
There’s probably no limit to Amazon’s greed – because capitalism – but there are constraints as governments regulate BigTech more aggressively and, just maybe, the free market works its wonders. Amazon cited “seller sentiment related to the fee” in its statement pulling back from its planned 2% fee on sellers who don’t use its Prime fulfillment services.  But looming antitrust cases likely had something to do with it.
CDPI Newsletter

Oracle Expands Data Intelligence and CX Solutions

September 25, 2023
Oracle held its CloudWorld conference last week.  There weren’t any CDP-specific announcements but they did announce their next-generation Fusion Data Intelligence Platform, which includes comprehensive data models, prescriptive AI models, interactive analytics, and applications leveraging all the above.  They also added guided campaigns for marketing and sales and pretrained large language models for marketing, sales, and service applications.
CDPI Newsletter

Salesforce Buys Airkit.ai for Automated Customer Service

September 22, 2023
Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.
CDPI Newsletter

Microsoft Advertising Unifies Search, Video and CTV Campaign Buys

September 22, 2023
Microsoft Advertising has expanded its search ad buying platform to include video and connected TV campaigns.  The integration will let advertisers take advantage of search data to target the video and CTV audiences.  They also announced that Microsoft Monetize, the ad sales platform that was formerly AT&T Xandr, will make the ID5 universal ID available to its publishing clients, expanding the addressability of their cookieless inventory.
CDPI Newsletter