CDP Institute

Terminus has elbowed its way from B2B ad targeting into Account Based Marketing management. They just extended further with the purchase of chatbot vendor Ramble. Terminus aims to be an all-in-one platform, enabling marketers to avoid the cost of best-of-breed integrations.

Shopify already offers one-stop tech shopping for small retailers. They just went a step further to add a mobile shopping app that covers everything from local business discovery to product recommendations to checkout to order tracking. Good timing.

CDP Segment has launched a no-code tool to simplify collection of data from client Web sites. If that sounds familiar, it’s because you read last week about a no-code integration tool from Tealium and new connectors from Arm Treasure Data. Irony alert: it takes a technician to properly compare these tools built for non-technical users.

Meanwhile, Teradata has launched what it calls “the first enterprise CDP”, a claim so absurd it doesn’t even merit a sarcastic remark. The system, Vantage CX, uses real-time data collection technology from Celebrus, which also isn’t new: the two firms have a ten-year relationship. It’s sold a service but Teradata doesn’t claim it’s the first to do that.

File this under “the glass is three-quarters empty but at least the water level is rising”: Kenshoo reports that digital advertising rebounded slightly early April from the levels of late March. Improvements are concentrated in online shopping and health products. Paid search and social ads both grew during the first quarter although they would have grown faster without a pandemic; ecommerce ads grew more.

Dynamic Yield continues to expand beyond its roots in Web site personalization, adding a feature to send campaign audiences to email, ad networks, call centers, and other channels. Last month’s enhancement let them include offline purchase data to their unified customer profiles. https://www.dynamicyield.com/blog/bridging-online-and-offline-purchase-data-for-personalizationAlthough Dynamic Yield casually refers to having “CDP product”, it’s not clear they meet RealCDP requirements for handling all data types and easily sharing the profiles with other systems.

Privacy vendor TrustArc is sticking closer to its knitting, adding features to automate identification of privacy risks and possible solutions. The system maintains a continuously updated view of internal and third party data processes, checks against privacy rules for 130 countries, and alerts managers to high risk situations. As privacy rules become more complicated, companies will need solutions like this to keep pace.

When we last mentioned identify verification vendor Proxy, we wondered what happens to their smart phone-based ID system when someone loses their phone. Seems they had the same question because they today announced that they are buying “smart ring” maker Motiv. Using a ring makes perfect sense, although you still have to take it off for charging every three days or so.

More than half (53%) of companies have no strategy to optimize their martech stack, according to this Ascend2 survey for consultancy DemandLab. Ease of use is the capability they most want to improve while insights is the most important feature they seek. Speaking of marketing stacks: here’s a game where you compete to build your own. http://customerexperiencematrix.blogspot.com/2020/04/heres-game-about-building-your-martech.html

Shoppable content is a big trend right now. NBCUniversal is adding its bit with NBCUniversal Checkout. It will let consumers make a purchase by scanning a code on the TV screen or Web page, which will take them to an online shopping cart.

If you want a broader view of where TV ads are headed, this study from Viant shows that linear (traditional) TV is losing ground but new options including programmatic linear TV and connected (Internet-delivered) TV are growing. They see household-level TV targeting as the way of the future.

Digital transformation occupies a meta-hype class of its own. Marketers will be pleased that this Mindtree study found Digital Officers are most successful at improving digital experience. They’ll be less happy to learn that the vast majority of CDOs come from IT (69%), while just 8% come from marketing or sales.