Edelman global survey finds brand trust “crucial”

Edelman released its global brand tracker survey based on interviews with 14,000 participants, including from Brazil, China, France, Germany, India, Japan, UK, and the U.S. Results showed a 37% increase in preference for businesses that prioritize value, customer safety, and people, and 88% of respondents said trusting a brand outweighed customer service, convenience, or even loving the brand.

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IT’S THE LAW (07/06/2021)

July 6, 2021
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Seventy-one percent of consumers fear online fraud; want brands to prioritize protection

July 6, 2021

Trulioo’s survey of more than 3,000 consumers in the U.S., UK and China found that since last year, 68% of consumers are doing more to protect themselves from fraud and need brand assurance that this is a priority. Concerns are heightened when opening new accounts with security (64%, rising to 80% in China) and transparency (49%) together ranking far ahead of other factors.

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Grammarly Raises $200 Million to Help People Write Better

November 24, 2021

If robots wrote the news, would they write about other robots?  I ask because there’s been a suspicious burst of items about AI-powered writing tools, just when live journalists might have set things on autopilot so they could sneak out early for the holiday.  Top of the list: writing-suggestion platform Grammarly just raised $200 million at a $13 billion valuation, doubling total funding to $400 million.

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