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CDP Industry Attracts New Entrants Despite Slow Growth: CDP Institute

January 16, 2024
CDP industry employment rose just 2% in the second half of 2023, the smallest rise on record, according to the CDP Institute’s semi-annual Industry Update. But averages can mislead: employment rose by 10% or more at 20% of the firms listed.  The ten vendors added to the report were mostly CDP-specialist start-ups; by contrast, many new firms in previous reports were larger, older companies that were adding CDP features to existing campaign and delivery capabilities.
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Microsoft Adds AI-Based Copilots to Office Apps for a Fee

January 16, 2024
Pretty much every business software vendor has added some flavor of generative AI-based assistance to its interface, and Snapchat reports seven million users pay $3.99 per month for gen-AI in Snapchat+.  But Microsoft has taken it up a notch by charging $20 per month for “Copilot Pro”, which expands gen-AI in Word, Excel, Powerpoint, Outlook, and OneNote, and a $30 per month “Copilot for Microsoft 365” for businesses.  You can just see the dollar signs dancing in their eyes.
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Microsoft will keep personal user cloud data in EU

January 16, 2024
In a privacy-focused upgrade to its cloud computing area, Microsoft will keep all personal data, including pseudonymized data from automated system logs, from its systems Azure, Microsoft 365, Power Platform, and Dynamics 365 within the European Union. This will keep personal customer data protected under the GDPR law rather than having data transferred to the legislation-challenged US where there’s still no sign of national privacy laws.
CDPI Privacy Newsletter

Relationship at risk? Americans not so in love with their cars

January 16, 2024
Being spied on and having private moments shared isn’t good for relationships – turns out this is true even when the wrongdoer is your car. Following on Mozilla’s recent study that revealed that car companies are dismal at protecting privacy (flagrantly ignoring it, in fact), Kapersky, a cybersecurity company surveyed 2,000 Americans and found 72% quite uncomfortable with automakers sharing their data with third parties. However, surprisingly less than half surveyed expressed concern that the cars have the ability to collect the data in the first place.
CDPI Privacy Newsletter

Children’s Privacy: NetChoice gets judge to block Ohio youth social media law

January 16, 2024
Tech industry advocacy group NetChoice won a legal stay of Ohio’s Parental Notification by Social Media Operators Act, a parental consent law that would have taken effect this week. The legislation required social media platforms to obtain consent from parents of children under age 16 for creating new accounts. NetChoice has been fighting this type of law across the US, despite research indicating social media use as a risk to children’s mental health. Is good mental health overrated?
CDPI Privacy Newsletter

Google Cloud Launches New Generative AI Tools for Retailers Ahead of NRF

January 15, 2024
Google Cloud’s new genAI for retail tools include a conversational commerce solution to create personalized chatbots, a new customer service solution and catalog and content enrichment capabilities. It is also enhancing search for retailers with a large language model to help shoppers find products more easily. Over 80% of retailers feel a need to introduce genAI to their operations, Good Cloud said.
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