CDP Institute

Tekno Point, an Award-winning Digital Experience Partner, on Thursday inaugurated its latest CX Development Center located in India, further reinforcing its position as one of the largest Adobe Experience Manager (AEM) partner in the region. It’s new facility in Mumbai, India will further focus on helping customers accelerate their digital and experience transformation initiatives.

The Australian Competition and Consumer Commission alleges that Bank of Queensland did not meet this obligation on 1 July 2021 as required, and did not make the required services available until 13 December 2021, which meant that the bank’s customers were unable to share their CDR data causing a penalty of $133,200 to the bank.

Australia-based messaging provider, MessageMedia has purchased Melbourne-based Smooth Messenger for an undisclosed sum. Smooth Messenger has a text messaging application that integrates with Zoho’s customer relationship management (CRM) platform and allows businesses to seamlessly send two-way messages to their contacts via SMS and MMS.

ADA, an regional integrated end-to-end eCommerce solution provider, said it has acquired SingPost’s eCommerce arm, to further strengthens its end-to-end eCommerce capabilities in the region. This deal, which includes the unit’s assets and staff, will further strengthen ADA’s eCommerce capabilities in technology and enablement, offering clients fully integrated services in Malaysia, Singapore, Indonesia, Thailand, the Philippines, Sri Lanka, Bangladesh, Cambodia, Vietnam, and South Korea.

KitaBeli, an Indonesian social commerce platform focused on tier 2 and 3 cities, has raised a US$20 million funding round led by Glade Brook Capital Partners, a US-based growth equity investor. Launched in March 2020, KitaBeli offers fast-moving consumer goods on its gamified platform, allowing users and partners to get discounts and earn money by leveraging their social networks. It claims to be the largest direct-to-consumer social commerce platform in Indonesia.

Stori became the new Mexican unicorn after surpassing the US$1 billion valuation barrier in a Series C extension. In 2020 they launched their main product in Mexico, a digital credit card for which no annuity is paid and is processed online “in minutes” from a mobile phone. It is aimed mainly at the unbanked population, representing a very high percentage in Mexico and LatAm.

With the acquisition of Mexican company, Urbvan, Swvl increases its presence and boosts its growth in Latin America. The Nasdaq-listed transportation startup acquired Urbvan for US$82 million and this expands its presence to 164 cities in 22 countries and boosts its growth in Latin America, where it already has a presence in Brazil, Argentina, and Chile.