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Archive for November, 2024

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Dates : November 2024

Seventy-Five Percent of Consumers Want to Know They’re Talking to AI: Salesforce

November 6, 2024
Three-quarters of consumers want to know when they’re talking to an AI agent, while 72% trust brands less than they did a year ago, a sharp decline from 49% in 2022. That’s according to a State of the AI Connected Customer survey from Salesforce. Around 45% are more likely to use an AI agent if they understand the logic behind it (good luck) and there’s a clear escalation path.
CDPI Newsletter

YouTube Home to Hundreds of Election Misinformation Videos

November 5, 2024
Misleading election-related ads are “running rampant” on Meta-owned Facebook, but Google-owned YouTube is also making money from misinformation. Research by Media Matters, independently confirmed by the New York Times, found 30 YouTube channels that between them had posted almost 300 videos containing misinformation which had earned some 47 million views. YouTube is monetizing them with ads and sharing revenue with the creators.  YouTube says election-denial falsehoods don’t violate its guidelines.
CDPI Newsletter

Children’s Privacy: Say you’re 18? Prove it! The EU has a plan for that

November 5, 2024
EU countries are evolving plans to verify ages of internet users and to stop underage users from accessing sites either because of adult content, or when consent is needed. The European Commission plans to institute a digital wallet scheme in 2026 to enable ID’ing, but in the meantime, Spain, Italy, France and Ireland are moving ahead with IDs or other strategies to address the problem.
CDPI Privacy Newsletter