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Star Performers Have More Unified, Trusted Data: Demand Metric and AlignBI Survey

April 24, 2023
Having data isn’t all bad, of course.  Demand Metric and AlignBI report that 68% of star performers have a complete or near-complete view of their customers, compared with just 18% of under performers.  Trust is an even bigger differentiator: 71% of star performance trust their data compared with just 15% of under performers.  Much more here on metrics, technology, staffing, and other details.
CDPI Newsletter

Fragmented Tech Is Biggest Obstacle to Sales-Marketing Alignment: CMO Council Study

April 24, 2023
Here’s still more on customer data: CMO Council finds that it’s co-owned by sales and marketing at 36% of companies, while it’s in separate silos at 25%, owned by a separate function in 18%, owned primarily by marketing at 13% and by sales at 8%.  Just 39% are investing in a data warehouse or CDP, although fragmented technology is the biggest obstacle to better sales-marketing alignment.
CDPI Newsletter

Developers Underestimate Time to Build Custom Integrations: Nylas Survey

April 20, 2023
APIs are the “A” in MACH, the architecture checklist that defines true composable systems.  This Nylas survey shows why APIs matter: half (53%) of the developers who responded said they could build an email integration in one to five months to build without using APIs, but Nylas’ own experience shows it really takes one year with three developers working on the project. It goes a lot quicker if an API is used instead.
CDPI Newsletter

Lending startup Kala is helping Latin American banks more easily offer credit

April 20, 2023
Small businesses in Latin America got another boost in lending support with the investment of $4 million in Kala, a Colombia-based company building fintech infrastructure for lending. Kala officially launched in July 2022 and within the first six months had three customers, two in Colombia and one in Mexico, using the product and dispersing it to over 50,000 customers. Kala charges a SaaS fee and is already bringing in revenue.
CDPI Emerging Markets