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Taiwan-based artificial intelligence (AI) marketing technology (MarTech) firm TenMax, announced the opening of TenMax Indonesia, the company’s fifth regional office in Asia after Taiwan, Vietnam, Malaysia, and Japan.

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Kolors developed everything that’s necessary for running bus operations from the route planning, pricing optimization, tools like revenue management, crew and customer support for local bus operator in Latam, everything except actually owning and operating the buses themselves. The startup essentially provides a technology layer to small and medium-sized bus operators to help them operate more smoothly. Kolors also provides each bus with an attendant, a Kolors employee who checks in passengers, accepts payments of cash when needed, and sells snacks and drinks.

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Reversso, a company that offers B2B software to improve returns and exchanges on e-commerce sites, raised US$1.1 million in a seed round led by the Santiago, Chile-based Genesis Ventures fund. Reversso was born after they noticed the difficulties in the process of returns and exchanges of merchandise in the e-commerce of their previous jobs. By automating the exchange process, Reversso suggests other products based on the user’s search history on the website. In addition, returns are streamlined, allowing the store to make refunds instantly.

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Pastel, a startup that provides software and apps to assist retailers with their bookkeeping and sales tracking processes, is announcing a seed raise of $5.5 million led by Pan-African venture capital firm TLcom Capital. Other VC firms such as Global Founders Capital (GFC), Golden Palm Investments, DFS Labs, Ulu Ventures, Plug and Play and Soma Cap also participated in the seed round.

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Egyptian startup Convertedin, a marketing operating system for e-commerce brands, has raised a US$3 million seed funding round to help it expand across MENA and Latin America. Convertedin is built for brands and businesses who desire a single platform to drive personalized and scalable campaigns, convert customers, achieve measurable results and grow revenue.

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The Nairobi-based Lori Systems, an e-logistics company digitizing haulage and providing shippers with solutions to efficiently manage their cargo and transporters, has raised funding from Google to help it to continue to expand across the continent.

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IT teams spend lots of time on repetitive requests from business users, finds this TeamDynamix survey. You might think the implication is IT should let users do more for themselves. But the main time-wasters are things like password resets, employee on-boarding, and managing credentials, which can’t really be delegated. And here’s the kicker: IT professionals automate those tasks by building sloppy, insecure, undocumented scripts, just like the non-professionals. Fun fact: 53% of teams manage 100 or more applications.

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Northbeam collects first-party data and uses it to help companies optimize ecommerce and direct-to-consumer ad campaigns while they’re running. It’s a fairly crowded field but Silversmith Capital Partners thinks there’s enough more room left to justify giving Northbeam a $15 million Series A.

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Gorgias develops customer service tools for ecommerce companies, and sells them for as little as $60 per month. You won’t be surprised that they grew very quickly during the pandemic, reaching over 10,000 clients. They just raised a $30 million Series C, bringing total funding to $72.4 million.

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Let’s pay some attention to data engineering today, Dear Reader. Observability vendor Monte Carlo Data finds that quality issues impact most or all business decisions at 47% of companies, and 26% of revenue is impacted by poor data quality. The average data engineer spends two days a week dealing with data quality incidents – and 58% say the number of incidents has increased in the past year.

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It’s hard to be strategic when you’re fighting fires every minute. Half the respondents to this Digibee survey say they’ve rebuilt six or more key integrations in the past twelve months and 48% say poor integrations have impeded innovation. But just 7% have a data integration strategy in place, even though 57% say it’s a top priority.

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If you think data issues are challenging today, just wait. Ocient finds that mere “big data” is being replaced by “hyperscale data”, which involves higher volumes and near-immediate analytics. Nearly all respondents (97%) expect data volumes to rise quickly in the next few years and 59% expect to move to a new data warehousing platform to handle the growth.

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