News

Get these breaking news updates in your inbox! Subscribe to our newsletter Subscribe

Users Are Happier with Packaged Software than Home-Built Systems: Antavo Report

December 10, 2021
Build vs buy is not the focus of this Antavo report on customer loyalty systems, but what caught my eye was a 49% satisfaction rate for respondents using a home-built loyalty system compared with 63% for those using a purchased system.  No-code fans will also appreciate that 44% say they’re currently very dependent on their IT team, 76% want to reduce that dependence, and 70% want no-code rule set-up.  Plus lots here on loyalty program trends and impact.
CDPI Newsletter

Few Consumers Will Trade Data for Personalized Messages: Airship Study

December 10, 2021
If you’re really obsessed with tech debates, enjoy this RapidAPI report that finds use of APIs is on the rise.    Otherwise, you’re probably more interested that Airship found consumers are more open to receiving brand communications if they’re given control over what they’re sent, how often, and over which channels.  You won’t be surprised that the most common reason people opt to receive brand messages is to save money, or that location- and behavior-based offers are the least important.
CDPI Newsletter

OneTrust Buys Carbon Impact Expert Planetly

December 9, 2021
We have a sudden blizzard of responsible advertising news today, Dear Reader. Must be the holiday spirit. For starters, privacy vendor OneTrust has purchased Planently, which helps companies to calculate, reduce, and report on their carbon impact.  Before you snort “humbug” take a look at surveys from Dentsu and Volta  which both find that consumers really care about the environment impact of companies they do business with.
CDPI Newsletter

NewsGuard Expands Site Trustworthiness Ratings and Neutronian Releases Data Quality Report

December 9, 2021
On the brand safety front, supply side platform Pubmatic is the latest firm to apply website trustworthiness ratings from NewsGuard. Buyers will be able to set a “misinformation floor” on the quality of sites they purchase.  Meanwhile, data quality rating service Neutronian has certified the cookie-free status of DoubleVerify, which itself helps companies monitor ad viewability and brand safety. Neutronian also announced the first release of its NQI Transparency Ratings Report, which rates the transparency and data quality of 150 top marketing data providers.
CDPI Newsletter

Kenya’s MarketForce expanding to 5 more markets via Cellulant partnership

December 9, 2021
Kenyan retail-tech startup MarketForce is expanding into five further markets and targeting one million merchants after securing a partnership with fintech company Cellulant.  Co-founded in 2018 by Tesh Mbaabu and Mesongo Sibuti, MarketForce is a B2B retail marketplace that empowers informal merchants in Africa to source, order and pay for inventory digitally and conveniently, access financing, collect digital payments and make extra money by reselling digital financial services such as airtime, electricity tokens and bill payments.
CDPI Emerging Markets

South African crowd-solving startup Zindi building a community of data scientists and using AI to solve real world problems

December 9, 2021
South Africa-based crowd-solving startup, Zindi is using AI to solve real-world problems for companies and individuals. The startup has done that over the last three years they have been in existence. Just last year a team of data scientists under Zindi used machine learning to improve air quality monitoring in Kampala as another group helped Zimnat, an insurance company in Zimbabwe, predict customer behavior — especially on who was likely to leave and the possible interventions that would make them stay. Zimnat was able to retain its customers by offering... Read More >
CDPI Emerging Markets