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Children’s Privacy: New Instagram settings designed to combat teen ‘sextortion’ – but that’s one part of a larger problem

October 22, 2024
As if concern over social media impact on teen mental health weren’t enough, now organized groups have been found engaging in ‘sextortion,’ a form of blackmail in which teens are persuaded to share nude or intimate photos and then they’re blackmailed into paying to keep the images private. Instagram, which has faced criticism over making their feed addictive to young users, has added new features to protect against ‘sextortion,’ but critics complain that its parent company, Meta, does not go far enough to protect young users.
CDPI Privacy Newsletter

GrowthLoop Partners With Audience Acuity

October 18, 2024
GrowthLoop, the self-described composable CDP, has partnered with identity resolution solution Audience Acuity, to help unify identity fragments within Snowflake and launch personalized campaigns. GrowthLoop brings audience segmentation and journey orchestration capabilities while Audience Acuity draws on offline and online data to piece consumers together. This data will also be available to The Loop, GrowthLoop’s AI insights and optimization solution.
CDPI Newsletter

Consumers Feel More in Control of Their Lives: Havas

October 18, 2024
Yesterday we shared a Qualtrics survey that found consumers are crankier than ever, with more refusing to so much as answer customer experience surveys. This Havas study offers a cheerier view: while 70% feel the world is headed in the wrong direction, 56% feel more in control of their lives than one year ago. They also demand that brands help out: 46% have stopped using brands that don’t respect the planet or society.
CDPI Newsletter

Martech Growth Continues: Lotame

October 17, 2024
This Lotame study mostly promotes “data collaboration platforms,” which sound a lot like CDP but add third-party data and anonymous users.  It also contains intriguing statistics on martech acquisition plans: 58% of respondents plan to buy a CDP, ranking it third behind marketing automation (64%) and digital experience platforms (60%).  A much lower 19% plan to retire their current CDP, similar to the 18% figure for marketing automation.
CDPI Newsletter

Higher Consumer Expectations Lead to Declining Loyalty: Qualtrics

October 17, 2024
Consumers expect good experiences and when they don’t get them they are likelier to decrease or cease spending with the brand (up six points YoY), based on a survey of over 20,000 consumers by experience management platform Qualtrics. They are also less likely to tell the brand about it (down five points). They are also unlikely to post about it on social media; indeed most just won’t tell anyone.
CDPI Newsletter