CDP Institute

Kaleyra, Inc., a rapidly growing omnichannel business communications platform in India has partnered with Truecaller, an industry-leading caller ID service provider, to further establish trusted and safe business communication services through Truecaller’s proprietary Verified Business Caller ID solution. With Verified Business Caller ID, Truecaller will provide Kaleyra clients inIndia with various services that further ensure safety and security in their messaging efforts.

Happiest Minds Technologies Limited, a ‘Born Digital. Born Agile’ company announced the launch of Identity Vigil 2.0 – a next-gen signature IDaaS MSSP solution powered by OneLogin, a cloud-based identity and access management (IAM) provider that designs and develops secure and unified access management (UAM) platforms.

Oracle Corp. is witnessing strong growth in its cloud business in India driven by digital innovation in the banking, financial services and insurance (BFSI) sector, public sector initiatives, and small and medium business (SMBs). Earlier this year, the Indian government launched ONDC as a prospective alternative to dominant global e-commerce giants like Amazon.com and Walmart in its fast-growing e-commerce market.

Australian-based vendor, Cyara, is debuting its new Botium chatbot and conversational AI testing features for CX testing and assurance. The new release introduces two new test types for testing bots in the IVR channel as well as voice tests to ensure voicebots perform well in all environments, including mobile devices and browsers.

Despite the fact that the Australian government is revising its cybersecurity frameworks and policies to strengthen resilience against nation-state threat actors, Australian Signals Directorate admits that proposed security frameworks only raise the baseline of security. To help Australian businesses avoid the mistakes, here is a list including the biggest data breaches.

Google was found to have misrepresented the fact that the only setting in an Android system that could affect data collection was “location history”. However, another setting, “web and app activity” could also enable data slurping by the system. The Australian Federal Court has fined the company $60 million due to these actions.

Sea Limited, owner of Southeast Asia’s biggest e-commerce platform Shopee, recorded wider losses amid a myriad of market challenges. Its stock has slumped as Tencent Holdings sold, while big guns like Temasek Holdings to Bridgewater Associates jumped in.

Taiwan-based artificial intelligence (AI) marketing technology (MarTech) firm TenMax, announced the opening of TenMax Indonesia, the company’s fifth regional office in Asia after Taiwan, Vietnam, Malaysia, and Japan.

Kolors developed everything that’s necessary for running bus operations from the route planning, pricing optimization, tools like revenue management, crew and customer support for local bus operator in Latam, everything except actually owning and operating the buses themselves. The startup essentially provides a technology layer to small and medium-sized bus operators to help them operate more smoothly. Kolors also provides each bus with an attendant, a Kolors employee who checks in passengers, accepts payments of cash when needed, and sells snacks and drinks.