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Demandbase will Integrate with Microsoft CDP

November 5, 2021
Meanwhile, Demandbase just announced it will help expand the B2B capabilities of Microsoft’s CDP, Dynamics 365 Customer Insights. Microsoft clients will be able to read data from Demandbase, InsideView, and DemandMatrix (all owned by Demandbase) and execute campaigns through Demandbase delivery tools. Unless you have the memory of a gnat, you’ll recall that Microsoft just announced its CDP will join other Microsoft products in a Customer Experience Platform.
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Microsoft Mash-Up Yields Customer Experience Platform

November 4, 2021
Microsoft has announced its Customer Experience Platform, which includes a collection of existing Microsoft products including their CDP, the catchily-named Dynamics 365 Customer Insights.   Other components offer data governance, machine learning, website analytics, journey orchestration, ad campaigns, ecommerce, sales and service.  It’s not clear what’s actually new here, although there may be more prebuilt integrations than before.
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Medallia Launches Digital Suite to Combine Feedback with Behavioral Data

November 4, 2021
Medallia is a customer experience platform in the narrower sense of capturing customer feedback via surveys. They now include a wide range of data capture, unification, analysis, and interaction capabilities, which they just packaged as Medallia Digital Suite. If a combining customer feedback and behavioral data sounds familiar, you may be remembering that Zendesk bought SurveyMonkey parent Momentive just last week to do just that.
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Kenyan HR startup WorkPay expands into Nigeria

November 4, 2021
Kenyan startup WorkPay, which builds human resources (HR) and payroll solutions for Africa, has expanded into Nigeria. Originally called TozzaPlus until it rebranded in 2019, WorkPay is a cloud-based human resources management and payroll solution for small and medium-sized businesses (SMBs) in Africa. The startup’s time tracking and salary disbursement tools help African businesses save money and time by eliminating ghost workers from their payroll and inefficiencies associated with cash payments.
CDPI Emerging Markets

SpaceX’s Starlink forms India subsidiary, aims to deploy 200,000 active terminals by 2022

November 4, 2021
Starlink, part of Elon Musk’s SpaceX company, has registered its business in India and is preparing to apply for licenses from the local government, according to a top official. A local unit is required for an internet company to offer its services in India, where Starlink — assuming that it gets the license — plans to offer 200,000 active terminals in over 160,000 districts by December 2022.
CDPI Emerging Markets