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29% of Consumers Find Personalized Offers ‘Creepy’: Oracle Research

November 29, 2017
Is there anyone left who’d rather keep their personal data private? Yes, but a minority according to an Oracle survey of 15,000 consumers. They found 29% felt offers based on social media data are “creepy”, while 50% would be attracted to personalized offers based on loyalty data, purchase data, and real-time browsing behavior. Other things they found creepy: delivery drones (26%), automatic grocery replenishment (33%), and robot assistance in a dressing room (39%).
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Jumpshot Uses Mobile Panel to Expose Behaviors Inside Walled Gardens

November 28, 2017
Sometimes what companies do is less interesting than how they choose to present it. For example, Jumpshot tracks consumer behavior with a global panel of 100 million devices. They’ve chosen to describe that as a way to “unlock walled-garden data” so marketers can connect ad exposures to behaviors inside walled garden domains like Amazon and Google. They’re also positioning themselves as a campaign optimization solution, another hot topic. Two trends for the price of one.
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DataRobot Adds “Human-Interpretable” AI

November 28, 2017
Along the same lines: automated machine learning vendor DataRobot chose to headline its latest product enhancements as “human-interpretable AI”. They’ve noticed that people want AI systems to explain for their decisions, something that doesn’t come naturally.  If you’re really paranoid, you’ll wonder whether AI will give true explanations or just whatever it learns is most likely to get its decisions accepted.
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SaaS Funding Shifts Away from Martech, Adtech, CRM: Crozdesk Report

November 28, 2017
Companies position themselves to investors as well as buyers. Business software discovery portal Crozdesk found the hottest funding categories are now financial technology (yes, “fintech”) and analytics, including AI and Big Data. Funding dropped for former leaders including advertising, sales, and marketing (one category) and CRM. Also hot: integration as a service that lets “citizen integrators” to connect systems for themselves and products for specific industries (vertical solutions) rather than generic (horitzontal) solutions. Quite intriguing if you’re into this sort of thing.
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Consumers’ Facebook Time Falls Sharply: Verto Index Report

November 21, 2017
It’s not your imagination: the online audience aggregators (Google, Facebook, Amazon, etc.) really are coming under unprecedented pressure. It’s not just lagging indicators like the New York Times finally noticing there’s a problem, Verto Analytics, which gathers behavior from measurement apps on consumer devices, found that Facebook time fell 32.7 hours per month in 2016 to 18.5 hours in 2017. Other social media services showed growth. Let’s face it: attention spans are short and people are not as obsessed with Facebook as they used to be.
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