CDP Institute

Brave Search will replace Google as the default search engine across desktop, Android and IOS. Brave, which does not track users, searches or clicks, has grown to 80 million queries/month since June 2021. There will be ad-free Premium, and ad-supported free versions.

The tool includes role-based access controls, data deidentification capability, an overview of where data is stored and analysis of privacy risk over time. It is designed to work across the Microsoft suite and additionally new partnerships with OneTrust, Securiti.ai, and Wirewheel will allow for privacy management of data outside the Microsoft environment.

Brazil’s Senate passed a Constitutional amendment that ensures personal data protection, including data in digital channels, will be a fundamental right protected by the federal government.

Ninety-three percent of  US adults use the internet, on average for close to seven hours each day.  Rapid consolidation of telecom providers has allowed ISPs to access and control more consumer data than ever before – without saying what they have and how they use it. The Federal Trade Commission spent two years nvestigating this and just issues its report.  Among findings: 1) some ISPs combine data across product lines, including data unnecessary for provision of services; 2) many use sensitive characteristics to target ads; 3) some combine personal, app... Read More >

New research from Deloitte Digital and Twillio reveals big gap between B2C leader and consumer perceptions of what brands need to do to secure trust and loyalty. So, while 79% of B2C business leaders think customers have somewhat or very high trust in their brands, only 52% of those consumers reported having those levels of trust. Closing that gap is key, since 68% indicated they spent more on a trusted brand than one the used but trusted less. Quality of service and fair price were ranked very high by consumers... Read More >

Onfido/Okta’s survey of 5,000 EU, UK, US Internet users reveals now as many as nine in ten consumers (France and UK) feel comfortable accessing services online since the pandemic and they expect onboarding to take no more than ten minutes. ID documents and biometrics are preferred for login, and 69% to 80% across multiple industries would rather use digital than ever visit a branch.

Australia issues draft bill and seeks input through December 3rd on a new Online Privacy Bill to require social media platforms to obtain age verification for children under 16-years old or face steep fines of up to 10% of annual turnover.