CDP Institute

House of Anita Dongre, India’s biggest fashion empire previously had ecommerce and offline retail businesses operated in siloes with multiple disparate systems and separate customer databases. Salesforce enabled them to digitally transform marketing, ecommerce, and service processes.

PhonePe, India’s leading fintech platform announced the launch of its first Green Data Center in India, leveraging technologies and solutions from Dell Technologies and NTT. The Green Data Center will open new opportunities in data management for PhonePe, with efficient data security, power efficiency, ease of operations, and cloud solutions.

Peak’s inaugural Decision Intelligence (DI) Maturity Index found that while the US was an early leader in AI, India is now a more mature market when it comes to readying its business to adopt AI. The report, developed in partnership with the Center for Economics and Business Research (CEBR), stated that education about AI and internal communication is setting Indian businesses apart in using AI and that while 18% of US workers were not sure if their businesses used AI, only 2% of Indian workers responded that way.

Anchora, the marketing technology consultancy, has launched two new product offerings for the Australian market. The first, LIFT, assists organisations in migrating their digital marketing activities to the cloud. The second, STITCH, creates cohesion between disparate solutions or applications, ensuring organisations get the maximum value from their market technology.

ForceNet, a service used by the Australian Department of Defence for auditable communications and personnel information sharing has had a ransomware attack. The attackers have not yet been identified and military information is not believed to have been stolen, but the breach may affect the records of 40,000 defence personel.

Antsomi, CDP Institute and DAC have recently teamed up to organize events to push the use of customer data platform (CDP) in Southeast Asia, whereby the seminars were held in Vietnam and Indonesia, respectively. The three entities are excited to see the industry’s enthusiastic responses with the urge to learn how CDP can help drive marketing transformation.

South East Asia’s top digital economies grew faster than expected in 2022 and are set to reach $200 billion in total value of transactions made this year, according to a new report by Google, Temasek and Bain & Company.

Globo, the largest commercial TV network in Latin America, announced it has a strategic partnership with HeadSpin, the developer of a data science-driven digital experience intelligence platform. HeadSpin is used to provide flawless digital experiences via a state-of-the-art testing automation solution, conducted in real-time, with AI & machine learning (ML) capabilities to perform root cause analyses of problems that erode user experience.

Mexican bottler and retailer FEMSA is banking on an expansion of Swiss kiosk operator Valora in upcoming quarters as well as a business-to-business service through its financial technology arm. FEMSA entered the European market earlier this month when it bought Swiss kiosk operator Valora, which it plans to expand with new stores and affiliating independent stores in Germany.