What’s in store for retail with the customer data platform By Shruti Shukla, MicrosoftAugust 13, 2020 According to industry analysts, 2020 will bring exciting innovations that promise to reshape the retail industry.
Our vision for the Microsoft customer data platform By James Phillips, MicrosoftAugust 6, 2020 Empowering organizations everywhere to gain insight from all their data sources and deliver personalized customer engagement.
Customer data platform: A key to personalized experiences By Shruti Shukla, MicrosoftJuly 30, 2020 In today's digital economy, customers are continuing to set the bar higher and higher in terms of what they expect from the brands they interact with.
Customer centricity: A key priority across lines of business By Shruti Shukla, MicrosoftJuly 23, 2020 In today's content and product-saturated marketplace, personalization is the key to standing apart from the competition.